FAQs

1. Q: How can I place an order on FlexFlow Fitness Gear's website? A: Placing an order is easy! Visit www.flexflowfitnessgear.com, select your desired items, and add them to your cart. Follow the checkout process, shipping is free for UK customers.

2. Q: What payment methods are accepted? A: We accept major credit cards, including Visa, MasterCard, American Express, and Discover. You can also securely pay through PayPal and Shop Pay. Additionally, all shipping within the UK is free, and we offer easy payment options with Klarna.

3. Q: Can I modify or cancel my order after it has been placed? A: Once an order is placed, it enters our processing system quickly. Modifications or cancellations are not guaranteed. Please contact our customer support at sales@flexflowfitnessgear.com promptly for assistance.

4. Q: How do I track my order? A: Once your order ships, you'll receive a confirmation email with a tracking number. Use this number to track your order on the carrier's website and anticipate delivery within the UK.

5. Q: What is FlexFlow Fitness Gear's return policy? A: Enjoy a hassle-free 14-day return policy. If you're unsatisfied, contact our customer support at sales@flexflowfitnessgear.com to initiate the return process. Returns are applicable for orders within the UK.

6. Q: Are there any shipping charges within the UK? A: No, all shipping within the UK is free. For exceptional circumstances requiring shipping calculation, the cost will be displayed during the checkout process.

7. Q: How can I contact customer support? A: For any inquiries or assistance, reach our customer support team at sales@flexflowfitnessgear.com. We aim to respond to all emails within 24 hours.

8. Q: Do you ship internationally? A: Currently, we primarily serve the UK. Exceptions may apply, and for specific circumstances, shipping costs will be calculated during checkout.

9. Q: Are the products on FlexFlow Fitness Gear's website covered by a warranty? A: Yes, our products come with a manufacturer warranty. Details about the warranty coverage can be found on the product pages or by contacting our customer support. This warranty applies to orders within the UK.

10. Q: Can I sign up for updates and promotions? A: Certainly! Subscribe to our newsletter with your email on our website to receive regular updates on new products, promotions, and exclusive offers tailored for customers within the UK.